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Title: Quality Improvement Specialist - Rochester NY
Job Type: Professionals
Department: Quality Improvement
Online Application: Click Here

Job Summary:

Job Purpose:

Under the direction of the Quality Improvement Associate Director, investigate all incidents and allegations of abuse, follow up with the immediate and long term corrective actions necessary to insure individual protection, identify trends and make every effort to take measures necessary to prevent re-exposure to the same or similar risk.  In addition to completing investigative reports, presents investigation to Incident Review Committee and performs such duties as training and audits as necessary.  Capable of managing highly confidential and sensitive information, as well as interacting with all levels of internal staff within the organization.  Independent judgment and decision-making is required to plan, prioritize, and organize a diversified workload.

Essential Functions:

Maintain the health and wellbeing of the individuals
Epilepsy-Pralid, Inc. Serves through conducting and documenting thorough and objective incident investigationsCompile necessary data to meet Agency and regulatory body reporting requirements, including maintaining current QA records (electronic and hard copy)Assist with development and enforcement of QA and other Agency policies and proceduresProvide staff education and training regarding incident and abuse reporting, investigations, rights, and related areasPromote workplace safety

Education and Experience:

Bachelor's Degree with at least two years of relevant work experience in health care and human services -- preferredAt least two years of experience conducting program audits and/or incident or abuse investigations in an OPWDD &/or DOH setting -- preferredOther combinations of relevant education and experience will be considered


Completion of Basic Investigative Training; Completion of Advanced Investigative Training (or equivalent) preferred; must be willing to complete Agency-required training specific to the jobWorking knowledge of OPWDD and/or DOH TBI & NHTD Waiver regulationsHave a valid New York State drivers' license and a vehicle upon hire and throughout employmentMust have high level of interpersonal skills to handle sensitive and confidential situations and information; Position continually requires demonstrated poise, tact, and diplomacyMust be able to interact and communicate with individuals at all levels of the organizationMust have experience using MS Word, Excel, Access, PowerPoint, and the InternetWork requires continual attention to detail in composing, typing, and proofing materialsAble to establish priorities and meet deadlines while multi-taskingMust be able to work in a fast-paced environment with demonstrated ability to manage multiple tasks and demands independently

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to speak with clarity and accuracy, hear, sit for extended periods of time, stand for limited periods of time, use hand to finger, stretch with hands and arms, stoop or crouch for evidence and file retrieval and access, and possess the ability to engage in repetitive motion activities i.e., typing.Must be able to use computer keyboard and view computer monitor.

Mental Requirements:                                                                                                                           General intelligence, gross and fine motor coordination skills, coordination of eyes, hands, and feet, verbal intelligence and numerical intelligence, strong analytical and problem-solving skills

While performing the duties of this position, the employee will be required to do some short-distance travel to accomplish required tasks; may require occasional overnight travel.

OSHA Category:

This position requires tasks that involve exposure to blood or body fluids that requires specific training for the employees' safety. All Epilepsy-Pralid, Inc. employees are offered the opportunity to receive Hepatitis B vaccination series.

Epilepsy-Pralid, Inc. Employment Requirements

All Epilepsy-Pralid, Inc. employees must have:
- A valid NYS driver license
- Reliable transportation
- The ability to lift, transfer and move 50 lbs
- A high school diploma or Equivalent.

Apply in person Monday-Friday, 8am-3:30pm.
You may also apply by fax or email.

2 Townline Circle
Rochester, NY 14623
(585) 442-6420
(585)442-6964 Fax